Frequently Asked Questions
Everything you need to know about shopping at The Chicken Coop.
How do I determine the right size for my order?
We provide a comprehensive size guide on each product page. Since our styles range from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our specifications.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
Are your materials ethically sourced?
At The Chicken Coop, we prioritize sustainability. 80% of our current collection is made from organic cotton and recycled polyester, sourced from fair-trade certified factories.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to over 20 countries. International shipping rates and delivery times vary by location and are calculated during the checkout process.